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Consumer Protection

Consumer Protection Act Branch

This branch deals with the Courts established under Consumer Protection Act. The State & District Consumer Disputes Redressal Commissions are a creation of Consumer Protection Act, 1986 which is a Central Legislation. State Commission has jurisdiction to entertain :-

(A) Complaints where the value of goods or services and compensation, if any, claimed exceeds 20 lacs but does not exceed Rs. 1 Crore and
(B) Appeals against the orders of any District Forum within the State

The State Commission has original, appellate and revisional jurisdiction. Besides the above, the State Commission has administrative control over all the District Consumer Forums in the State of Punjab as provided under Section 24-B of the Consumer Protection Act. In addition the President of the State Commission is the Head of the Department and as such performing all administrative functions also.

Similarly, each of the District Consumer Forum has a retired District Judge as President & two other members. The District Forum has jurisdiction to entertain complaints where the value of the goods or services and the compensation, if any, claimed does not exceed Rs.20 lacs.

Punjab State Consumer Disputes Redressal Commission


Punjab State Consumer Disputes Redressal Commission,Chandigarh,
Plot No. 1037, Sector 37-A, Dakshan Road, Chandigarh,
Phone No. 0172-2693737.
Email :-


Sr.No Officer Name Designation Phone Number
1. Hon. Justice Paramjeet Singh Dhaliwal, (Retd.) President 0172-2693737, 0172-2695537
2. Sh. Gurcharan Singh Saran Judicial Member 0172-2693737, 9463594949
3. Sh. Jasbir Singh Klar Judicial Member 0172-2693737, 9779568636
4. Ms. Surinder Pal Kaur Member 0172-2693737, 9478394439
5. Sh. Harcharan Singh Guram Member 0172-2693737, 9464642445
6. Ms. Veena Bhardwaj Registrar 0172-2693737, 9780020380
7. Sh. Ram Kumar Secretary 0172-2693737, 9988800689

Addresses of the District Fora

Sr.No District Name Office Address Phone Number
1. Amritsar S.C.O. No. 100, B-Block, 1st Floor, District Shopping Centre, Ranjit Avenue, Bank of India Building, Amritsar-143001 0183-2504499
2. Barnala District Consumer Forum, Judicial Court Complex, Court No. 11, 3rd Floor, Barnala-148101 01679-244055
3. Bathinda District Consumer Forum, Block -C, Court Room No. 19, Ground Floor, Judicial Court Complex, Bathinda-151001 0164-2215855
4. Faridkot District Consumer Forum, Court No. 10, Judicial Court Complex, Faridkot-151203 01639-253552
5. Fatehgarh Sahib District Consumer Forum, Old Court Complex, Fatehgarh Sahib 01763-233952
6. Fazilka    
7. Firozpur District Consumer Forum, District Administrative Complex, B-Block, Room no. 122, Ferozepur Cantt-152001 01632-243303
8. Gurdaspur District Consumer Forum, Kothi No. 80-A, Jail Road, Gurdaspur 01874-245345
9. Hoshiarpur District Consumer Forum, Mini Secretariat 3rd Floor, Hoshiarpur-146001 01882-221522
10. Jalandhar District Consumer Forum, Room No. 217-220, 2nd Floor, Administrative Complex, Jalandhar-144001 0181-2222360
11. Kapurthala District Consumer Forum, Building No. B-XVII-23, 1st Floor, Fateh Bazar, Opp. Old Hospital, Amritsar Road, Kapurthala-144601 01822-231886
12. Ludhiana District Consumer Forum, Room No. 7, Old Wing, New Judicial Complex, Ferozpur Road, Ludhiana- 141001 0161-2433277
13. Mansa District Consumer Forum, Tehsil Complex, New Court Road, Mansa-151505 1652-228649
14. Moga District Consumer Forum, Room No. B-209 to B-214, IInd Floor, Beas Block, New Administrative Comples, Moga142001 01636-235400
15. Muktsar Sahib District Consumer Forum, Second Floor, Block C-D, Judicial Court Complex, Mukstar-152026 01633-260129
16. Patiala District Consumer Forum, Old CMO Office Building, Having No. 9-A Baradari, Opposite Nihal Bagh, Patiala 0175-2305407
17. Pathankot    
18. Ropar District Consumer Forum, Secretariat Complex, Bachat Bhawan, Top floor, Ropar 01881-220295
19. Sangrur District Consumer Forum, Room No. 48,3rd Floor, B-Block, Judicial Court Complex, Sangrur- 148001 01672-231432
20. S.A.S. Nagar (Ajitgarh) District Consumer Forum, SCF No. 72, 1st and 2nd Floor, Phase-2, SAS Nagar (Mohali). 0172-2267272
21. S.B.S. Nagar (Nawanshahr) District Consumer Forum, House no. 559, Lajpat Nagar, Backside Sutlej Cinema, Barnala Road, Near Doaba Scanning Centre, S.B.S. Nagar (Nawanshahr) 01823-222681
22. Tarntaran District Consumer Forum, Near FCI Godowns, Railway Crossing Muradpur, Tarn Taran-143401 01852-223398
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